Group requests by specified attributes

Groups requests by a specified attribute (priority, status, assignee, creator, or custom property) and applies aggregations to calculate metrics within each group.
This endpoint enables advanced analytics, reporting dashboards, and workload distribution analysis. Supports extensive filtering to analyze specific request subsets before grouping.

Key Features:

  • Groups requests by standard fields (priority, status, assignee, creator) or custom properties
  • Applies aggregations (count, sum, average, min, max) to calculate group metrics
  • Supports comprehensive filtering before grouping for targeted analytics
  • Provides cursor-based pagination for large result sets
  • Returns group summaries with counts and aggregated values
  • Enables building analytics dashboards and workload distribution reports

Authorization Logic:

  1. User must have a valid JWT token with viewing or management scopes
  2. Requests are filtered based on user's access permissions before grouping

Usage Example:
Analyze workload distribution by grouping requests by assignee with count aggregation, or track request priorities by grouping by status with min/max planned end dates to identify bottlenecks.

Language
Response
Click Try It! to start a request and see the response here!