Rate Limiting

In certain cases, Seismic needs to enforce rate-limiting. In the event that a rate limiting policy has been reached, a standard 429 Too Many Requests error will be returned, with an indication of when to retry the request.

🚧

Global Rate Limits applied

Due to increasing usage of our APIs, we have had to implement global rate limits on our endpoints. Please read below for additional details

Tier

Limit

Endpoints

Notes

Tier 1

10 calls per 60 seconds

This has been implemented for the health and performance of the livedoc generation servers

Tier 1.5

30 calls per 60 seconds

This has been implemented for the health and performance of the livesend generation servers

Tier 2

60 calls per 60 seconds

Applied to reduce 'scraping' for file updates. It is recommended to use the Content Search functionality to find documents that are relevant to your needs

Tier 3

600 calls per 60 seconds

All others not listed above

📘

Bypass the rate limitations

If you need to bypass the rate limitations in place, please reach out to us at [email protected] and let us know your use case. We will consider temporary exceptions and may even consider permanent exceptions based on your needs.