In certain cases, Seismic needs to enforce rate-limiting. In the event that a rate limiting policy has been reached, a standard 429 Too Many Requests error will be returned, with an indication of when to retry the request.
Global Rate Limits applied
Due to increasing usage of our APIs, we have had to implement global rate limits on our endpoints. Please read below for additional details
10 calls per 60 seconds
This has been implemented for the health and performance of the livedoc generation servers
30 calls per 60 seconds
This has been implemented for the health and performance of the livesend generation servers
60 calls per 60 seconds
Applied to reduce 'scraping' for file updates. It is recommended to use the Content Search functionality to find documents that are relevant to your needs
600 calls per 60 seconds
All others not listed above
Bypass the rate limitations
If you need to bypass the rate limitations in place, please reach out to us at [email protected] and let us know your use case. We will consider temporary exceptions and may even consider permanent exceptions based on your needs.